Cancellation Policy

 I understand that life happens, and sometimes unexpected circumstances may prevent you from attending your scheduled session. At Heart Mind and Soul Therapy, I believe in a humanistic, person-centered approach rather than a rigid one. While I do have a cancellation policy that helps me manage my schedule and serve all clients, I also recognize that genuine emergencies and unforeseen situations can arise. Open communication about the reason for your cancellation is important, as it allows me to respond with understanding and, when appropriate, flexibility. 

 To help me provide timely care to all clients, I ask that you provide at least 24 hours' notice if you need to cancel a scheduled session. Cancellations made with less than 24 hours' notice are subject to a full session cancellation fee. While I strive to be understanding when unexpected situations arise, this policy allows me to respect both my time and the needs of other clients seeking appointments.